Frequently asked questions
Safety guidelines
Product safety notice
Safety Notice
Do not use if you are pregnant, have a pacemaker, or have any serious medical condition. Do not use on your face or neck. Do not use above the chest. Avoid use on sensitive areas such as the eyes, throat, or broken skin. Discontinue use if irritation or discomfort occurs.
Designed for cosmetic use only, not intended for facial use. It provides a non-invasive way to enhance your self-care routine from the comfort of home.
Disclaimer
For cosmetic use only. This product is not a medical device and is not intended to diagnose, treat, cure, or prevent any condition. Results may vary. Improper use may cause burns or injury. By purchasing, you agree to use this product at your own risk and follow all instructions.
How to use device safely?
How to Use
Use on clean, dry skin. Apply a conductive gel and gently glide the device over the desired area using slow, consistent movements. Follow all recommended usage guidelines and instructions provided with the product.
Do I need to use gel?
Yes. A conductive gel is required for proper use. It helps the device glide smoothly and reduces the risk of irritation.
Is it safe to use at home?
When used according to the instructions and guidelines, the device is generally considered safe for cosmetic use. Improper use may result in irritation or injury.
Is this a medical device?
No. This product is intended for cosmetic use only and is not a medical device. It is not designed to diagnose, treat, cure, or prevent any condition.
Does it guarantee results?
No. Results may vary depending on the individual and consistency of use. We do not guarantee specific outcomes.
Usage Guidelines
Can I use it on my face?
This device is intended for body use only. Avoid using on sensitive areas such as the face, neck, or throat at all times. Using this device on your face may result in serious injury.
Should I consult a physician?
If you have any medical concerns or conditions, it is recommended to consult a qualified professional before use.
Who should not use this device?
Do not use if you are pregnant, have a pacemaker or implanted medical device, or have serious medical conditions. Avoid use on broken or irritated skin.
Can it cause burns or irritation?
Improper use, such as holding the device in one area for too long or using it without gel, may increase the risk of irritation or burns. Always follow instructions carefully.
What will I feel during sessions?
You may feel warmth, vibration, or a mild buzzing sensation. You should not feel pain or sharp discomfort. If you do, stop using the device immediately.
How long should each session be?
Sessions typically last 5-10 minutes per area. Do not exceed recommended usage times.
How often should I use the device?
It is generally recommended to use the device 1-2 times per week, allowing rest time between sessions.
What areas of the body can I use it on?
Common areas include the abdomen, thighs, arms, and other larger body areas. Avoid sensitive or damaged skin.
Orders & returns
30 day money back guarantee
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know within 30 days. As long as your product has not been used, we'll do our best to work with you to make it right.
Can I return the device?
Yes. We have a 30-day return policy. Provided that your device has not been used, we would be happy to assist you through the return process.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Legal Disclaimers
Is this FDA approved?
This product is not evaluated as a medical device and is not intended to diagnose, treat, cure, or prevent any condition.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What happens if I misuse the product?
Improper use may result in irritation, burns, or injury. Always follow instructions and use the device responsibly.
